Pottery Barn – Stock Associate

Pottery Barn

Job Description

 You’re excited about this opportunity because you will…

  • Exemplify the highest level of customer service standards to internal and external customers
  • Scan shipment as delivered
  • Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
  • Provide feedback to supervisor regarding inventory levels and damages
  • Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
  • Adjust stocking procedures to ensure aisles and exits are clear
  • Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
  • Pack and log merchandise as required for customer deliveries
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
  • Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
  • May assist on sales floor during peak times and as assigned
  • Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
  • Comply with all company policies and procedures
  • Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Why you will love working at Williams-Sonoma, Inc.

  • We’re a successful, fast-growing company with an entrepreneurial vibe
  • A technologically and data-driven business
  • Competitive salaries and comprehensive health benefits
  • We’re at the forefront of tech and retail, redefining technology for the next generation
  • We’re passionate about our internal and external clients and live/breathe the client experience
  • We get to be creative daily
  • A smart, experienced leadership team that wants to do it right and is open to new ideas
  • We believe in autonomy and reward taking initiative
  • We have fun!

We’re excited about you because… 

  • Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
  • Passionate about the delivering the highest level of customer service standards to internal & external customers
  • Ultimate team player, eager to jump in & help your colleagues to get the job done
  • Curious & creative, striving for ways to simplify processes & procedures to streamline work
  • Proven success achieving results both independently & through teamwork
  • Hands-on teammate, who takes a proactive approach to all tasks
  • High school diploma or equivalent preferred
  • 1-2 years customer service experience preferred and stockroom (or related work.) experience
  • Basic product knowledge preferred but not required
  • Effective time management skill to execute multiple tasks simultaneously
  • Ability to be mobile in the stockroom or on sales floor for extended periods of time
  • Proven ability to operate and read scanning equipment for extended periods
  • Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
  • Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)

*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)


Physical Requirements:

  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques


Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:

  • Positions starting at $17 per hour
  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid sick time
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
  • Exclusive Perks Program at The Street Chestnut Hill
  •  Conveniently located on the 60 MBTA Bus Route and a short walk to the Green Line D Branch at Chestnut Hill Station.
  • Parking
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